Major services disruption on Safaricom network will be disrupted from Wednesday due to the system upgrade that will stretch up to Thursday. Safaricom says it has more than 28 Million customers on its network and plans a system upgrade that will see service disruption service upgrade offers better service to the community.
The safaricome disruption will impact the availability of all airtime top-up, oka jahazi, airtime and data transfer , data bundles purchase , SMS bundles purchase, tunukiwa , international calls , international SMS , all balance inqury , all USSD services and roaming services.
However , the disruption will spare voice , M-pesa , data and M-pesa which will remain available .
Safaricome recently changed its anme in complicance with section 53 of the companies Act, 2015, the company is now Safaricom PLC instead of Safaricom Limted with effect from January 31, 2018.
“To maiantain servies excellence , Safaricom will on Wednesday , 28th march 2018 , from 9pm to thursday 29 march 12.30 am carry out planned system maintenance.” Said Joseph Ogutu, direcor-Strategy, and innovation, safaricom.